Privacy Policy

At CycleCity, your privacy is important to us. We collect personal information such as names, email addresses, and payment details when you place an order or subscribe to our newsletter. This information is used to process your orders, improve our services, and communicate with you about your purchases and promotions. We implement industry-standard security measures to protect your data from unauthorized access and use. We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website or delivering services, under strict confidentiality agreements. You have the right to access, update, or delete your personal information. For any privacy concerns or to exercise your rights, please contact us at [Your Contact Information]. By using our website.

• Personal Information: Includes your name, email address, phone number, and shipping address collected during order placement or account creation.
• Payment Information: Includes credit card details or other payment methods used to complete purchases. This information is processed securely and not stored on our servers.
• Order Details: Includes credit card details or other payment methods used to complete purchases. This information is processed securely and not stored on our servers.
• Website Usage Data: Includes IP addresses, browser types, and usage patterns collected through cookies and analytics tools to improve our website's functionality and performance.
• Customer Communications: Includes correspondence with our customer service team, feedback, and survey responses.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of our website so that we may continue to improve it. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features that our website offers. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

• Order Placement: When you place an order, we collect personal details such as your name, email address, phone number, shipping address, and payment information to process and fulfill your purchase.
• Account Creation: During account registration, we gather information such as your contact details and preferences to provide a personalized experience and manage your account.
• Website Usage: As you browse our website, we use cookies and tracking technologies to collect data on your browsing behavior, including pages visited, links clicked, and time spent on the site. This helps us analyze and improve our website’s performance.
• Customer Support: When you contact our customer service team, we collect the details of your inquiry and any relevant information to assist with your request and provide support.
• Marketing and Surveys: We may collect information through promotional offers, surveys, and newsletters if you choose to participate.

At CycleCity, we value your privacy and do not sell or rent your personal information. We may share your information with trusted third parties only to facilitate the services we provide, such as payment processing, order fulfillment, and website analytics. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose. Additionally, we may disclose your information if required by law or to protect our rights and property. For more details, please refer to our Privacy Policy.

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccuracies in your personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of receiving marketing communications by following unsubscribe instructions in our emails. To exercise these rights or for any privacy-related concerns, please contact us at [Your Contact Information]. We are committed to respecting and protecting your privacy.

Your privacy is important to us. We ensure practical administrative, technical, and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification, and disclosure of personal information in our custody and control. Our measures to safeguard personal information in our custody and control include providing access to personal information only to employees and authorized service providers who require such information for the purposes described in this privacy and security policy. To provide you with an increased level of security, online access to certain personal information may be protected with a password you create. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.